Connect WITH US
WHEN YOU ARE READY WE ARE READY
Our main goal is for you to be comfortable with your decision. With so much information and so many options chances are you may be asking what is next?
Price, availability, and services are the most common questions and are best answered with a one or both of these options
AND... THE TRUSTY CONTACT FORM
19 E Central Ave
Miamisburg, OH 45342
Does your photo booth provide prints?
Yes, our photo booth does provide photo strips for your guests. We even have additional customizing options for different size prints and designs. We then share all of the images with you, so you can see all the fun your guests had at your event.
Do you have sparklers?
We do not have sparkers, however we do have cold spark machines for making a statement!
Do you rent bistro lights?
We do not, we do work with many vendors who specialize in decor lighting.
Does the photo booth include a person?
Our photo booths do include an attendant to direct your guests, organize props, and hand out prints.
Do I have to decide on all services and add-ons before I book?
The most important thing is to reserve your day with one of our main entertainment options. Packages, add-ons, and services can be added or changed anytime with one caveat. We can only offer what is still available. If the option is still available we can modify your reservation at anytime.
Your packages are different lengths but my event is longer. How do I extend?
Adding hours to any event is easy. Hours can be added before the event in any increment charged at the standard rate different for each service we offer. At the event hours can still be added but are required in cash and are in hourly increments only. We also request you let us know at least 30 min before the scheduled end or last song. Additional time added the day of must be approved by the venue.
How do I reserve my event and hold the date?
To hold your date and reserve our services we need two things, a reservation payment and signed contract. After these two things are received, we open up your planning, timeline, and music areas so you can start your planning. The balance on the account is not due until 14 days prior to the event.
What payments methods do you accept?
We accept all major credit cards, cash and check. You can make payments at your convenience via your client portal. Your reservation payment is applied to your account and the balance is due 14 days before the event.
Do you require food or other services at the event?
There are no additional fees or responsibilities in our contract for food or any other services for us at the event. If you would like to provide food or non-alcoholic drinks we appreciate it and will enjoy them inconspicuously and with respect to you and your guests.
Can you create a custom pre-mixed song list for a planned dance routine?
Pre-mixed songs,mashups, and voice-overs have become very popular for special events like the first dance and father/daughter dance. We are able to create almost any pre-recorded track with in house recording and editing equipment. Songs can be ended early and started at a defined point with our equipment on the fly at the wedding, but creating a complex mix track or voice-over requires studio time by one of our sound engineers. Before creation starts we will meet and discuss your vision for the song, then provide you a quote for the creation including studio time. This is typically 75.00 per hour but can change depending on the request. Please allow several weeks for creation and the ability to edit the mix is allowed at the standard hourly rate.
What is your refund policy if my event is cancelled or postponed?
Even the best planned event sometimes need to change. If you need to change or cancel your event please contact us in writing at least 30 days before the event and we will refund all but the reservation payment.